New Contactless Technology is Here!
No more waiting for the chip card payment to process and the annoying buzzer to remind you to remove your card for the purchase. Just tap and go! It's easy to pay with a contactless card. Just look for the symbol at checkout and tap your card to pay.
When you tap your contactless chip card, a cryptographic code that’s unique to the card and to the transaction is created. Therefore, issuers can automatically detect and reject any attempt to use the same transaction information more than once. Use the chip reader or swipe your card if a store doesn’t have contactless readers.
It's really as easy as 1, 2, 3, Go!
1. Look
2. Tap
3. Confirm
FAQs
The TNB debit card allows you to pay using one of three ways: Tap using the Contactless Indicator, Insert using the EMV Chip, or Swipe using the Magnetic Stripe.
Contactless cards are safe, highly secure and have the same protection as EMC chip card payment. The data is not in the clear as it once was with a magnetic stripe only contactless card, so EMV cards are less vulnerable to counterfeit fraud than magnetic stripe cards. Transactions are also cryptographically secure and generate a unique code for each transaction. Therefore, issuers can automatically detect and reject any attempt to use the same transaction information more than once.
The risk for skimming is very low for two primary reasons. First, someone would need a genuine acquirer approved point of sale device to read the card. Second, long-range skimmers will not work as you need to be within one to two inches of the card to connect to the communication field. Short-range skimmers will not work as the information accessible through the contactless interface is limited only to a contactless-based payment transaction. For example, personal information such as the cardholder name cannot be read.
Look for the contactless indicator on your card to know if you can use it to tap to pay for purchases.
Grocery stores, pharmacies, fast food restaurants, and more. Your card purchases are becoming easier than ever, as more retailers are now accepting contactless payments! Just look for the Contactless symbol at checkout.
In order to use Zelle®, the sender and recipient’s bank or credit union accounts must be based in the U.S.
You can only cancel a payment if the person you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact our customer support team at 855-862-1920 for assistance with canceling the pending payment.
If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
If you sent money to the wrong person, please immediately call our customer support team at 855-862-1920 so we can help you.
No, Texas National Bank does not charge any fees to use Zelle® in the Texas National Bank app.
Your mobile carrier’s messaging and data rates may apply.
Stop by your nearest branch location to request a contactless card.
Still have questions about the contactless feature? Call us at 1-855-862-1920 and one of our friendly customer service representatives will assist you.